FAQs
Your Ultimate Shopping Experience: Hassle-Free Orders, Timely Delivery, and Exceptional Customer Support
Our e-commerce platform aims to provide a seamless shopping experience for our customers. From browsing our wide selection of women's clothing to placing orders and receiving timely deliveries, we prioritize your satisfaction at every step. Should you have any questions regarding your order, shipping, returns, or exchanges, our dedicated customer support team is readily available to assist you. Your convenience and happiness are our top priorities, and we strive to make your shopping experience with us enjoyable and hassle-free.
How do I track my order?
After placing an order, you’ll receive a confirmation email with a tracking number. You can use this number to monitor your order’s status and estimated delivery date.
What should I do if I receive the wrong item or it's damaged?
If you receive an incorrect or damaged item, please contact our customer support team within 48 hours of delivery. We’ll work swiftly to resolve the issue and ensure your satisfaction.
How long does shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 1-2 business days, with delivery within 3-7 business days for standard shipping.
Do you offer international shipping?
At this time, we only offer shipping within the United States. We’re continuously exploring opportunities to expand our shipping capabilities in the future.